FAQS
Frequently Asked Questions
General Question
Professional cleaning helps extend the lifespan of your carpets and couches by removing deep-seated dirt, allergens, and debris that can degrade the fibers over time.
Before the cleaning appointment, it's helpful to declutter the area being cleaned and remove any small items or breakables. It's also a good idea to vacuum the carpets and couches beforehand to remove surface debris.
If you have specific concerns about stains or odors, please let us know during the booking process or inform our cleaning technicians upon arrival. We use specialized products and techniques to address various stains and odors effectively.
After the cleaning process, it's best to allow carpets and couches to fully dry before placing any heavy furniture or walking on them with shoes. Additionally, avoid re-soiling the area by refraining from eating or drinking on freshly cleaned surfaces.
Carpet Cleaning
We recommend having your carpets professionally cleaned every 6-12 months to maintain their appearance and extend their lifespan. High-traffic areas may require more frequent cleaning.
Yes, our advanced cleaning techniques and products are highly effective at removing pet odors and stains from carpets. We use specialized treatments to break down odor-causing bacteria and lift stubborn stains.
Drying times can vary depending on factors such as humidity, airflow, and carpet thickness. Typically, carpets may take 4-6 hours to dry completely. We recommend allowing adequate ventilation and avoiding heavy foot traffic until the carpets are fully dry.
Couch Cleaning
Yes, our professional cleaning methods are highly effective at removing deep-seated stains from couches. We use specialized cleaning solutions and techniques to target and lift stains, restoring your couch to its original condition.
Yes, our cleaning process is safe for most types of couch fabrics, including delicate materials like velvet and suede. We assess the fabric type and condition before selecting the appropriate cleaning method to ensure optimal results without causing damage.
We recommend having your couch professionally cleaned every 12-18 months to maintain its cleanliness and prolong its lifespan. However, if your couch experiences heavy use or is subjected to spills and stains frequently, more frequent cleaning may be necessary.